Application Description

Dear Customer,

Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect from our app:

• Data Usage Tracking: Monitor the amount of data you've downloaded and uploaded since your last connection to our server. This feature helps you keep track of your usage and manage your data effectively.

• Internet Package Management: Easily request changes to your internet package directly through the app. Adjust your plan to suit your needs without the hassle of visiting our office or making a call.

• Router Connectivity Test: Use the "Router Connectivity Test" feature to check if your WiFi signal is functioning properly from your router to your phone. If you encounter any issues, the app will provide you with solutions to resolve them quickly.

• Support Ticket System: Open a "Support Ticket" within the app for any assistance you need. You can also message our technical team directly about any problems you're facing. Say goodbye to lengthy phone calls; our app streamlines your support experience.

• Bill Payment: Pay your monthly bill conveniently through our app using the bKash payment gateway, with no extra charges. This secure and user-friendly payment option ensures you can manage your bills effortlessly.

• Payment History: View your payment history at a glance. This feature allows you to track your payments and manage your account with ease.

• Notifications: Stay informed about any internet disruptions, special offers, or important news through notifications posted on the app. We keep you updated so you never miss out on what's happening.

• Service Continuity: Even if your internet service is disconnected due to unpaid bills, you can still use our app via mobile data. Pay your bill through the app using any internet connection, and your service will be automatically reconnected.

• Client Support & Ticket System: If you're completely disconnected from our internet service, you can still open a support ticket using the "Client Support & Ticket System" through mobile data. Our dedicated support team will address your issue swiftly to get you back online.

Thank you for choosing our services. We're here to ensure your experience is seamless and satisfying.

Beauty