Application Description

Airtel Tribe: The Ultimate Tool for Retailers

Airtel Tribe is the go-to solution for retailers looking to streamline their operations and enhance customer service. This powerful app allows retailers to efficiently manage both customer interactions and their own Airtel accounts, making it an indispensable tool for boosting business productivity.

Key Features for Customer Service

With the Retailer Tribe App, you can provide top-notch customer service with ease. The app supports a wide range of services including:

• New Customer Registration: Seamlessly onboard new customers.
• Edit Existing Customer Registration: Update customer details effortlessly.
• SIM SWAP and MNP: Facilitate SIM swaps and Mobile Number Portability (MNP) for customers.
• Airtime/Bundle Purchase: Enable customers to purchase airtime and data bundles.
• AM Cash In/Out: Handle cash transactions for Airtel Money (AM).
• Bill Payment: Process various bill payments for customers.
• EVD/AM Transfer: Conduct Electronic Voucher Distribution (EVD) and Airtel Money transfers to other retailers.

Managing Your Airtel Account

The app isn't just about customer service; it's also a comprehensive tool for managing your own Airtel account. Here's what you can do:

• Profile Management: View and edit your profile details.
• Stock Management: View, update, request, and buy stock as needed.
• Sales Hierarchy: Gain insights into your sales hierarchy.
• AM/EVD Pin Reset and Account Unlock: Reset pins and unlock accounts when necessary.
• Agent Loan: Apply for agent loans to support your business.
• Banking Services: Conduct banking transactions directly from your account.

Performance and Transaction Insights

Stay on top of your business with detailed insights:

• Transaction History: View all your transaction records.
• Commission Details: See the commissions you've earned from Airtel services.
• Retailer Performance: Track your performance metrics to understand your business better.

Additional Features

The app also supports:

• Self-Service and Service Requests: Handle your own service requests and self-service tasks with Airtel.
• Training and Surveys: Access key notes on training and participate in surveys.
• Digital Notices: Manage digital notices to stay informed about important updates.

Language Support

To cater to Airtel's operations across Africa, the app is available in both English and French, ensuring accessibility for all users.

User-Friendly Design

Airtel Tribe app is designed to be user-friendly, making it easy for retailers to manage their business productivity effectively.

What's New in Version 2.28.0

• Last updated on Oct 9, 2024
• Minor bug fixes and improvements: Install or update to the latest version to experience these enhancements.

Airtel Tribe is more than just an app; it's a vital tool that empowers retailers to manage their business efficiently and provide exceptional customer service. [ttpp]Download or update to the latest version today[yyxx] to take advantage of all these features and more.

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